AISA Webinar: Lessons learnt from a Cyber Attack

Hosted by the AISA Cloud Branch, please join Greg Curcio, who is the Director of Customer and Performance at Knox City Council for a virtual presentation on lessons learnt from a cyber attack.



Topic: Lessons learnt from a Cyber Attack
Whilst managing customer, technology, and transformation services at City of Stonnington, a critical vulnerability was found. In September 2021, the council offices were shut down by a cyber-attack, followed by an intense period of containment, eradication, restoration and remediation. This session will share the events of September, lessons learnt, what worked well, what didn’t work well and what could have been done to prevent the attack. This isn’t a pure technical session, rather a “how to lead through a cyber-attack” - an essential session for all Board, C-Suite and Senior Leaders.

Participants will have the opportunity to ask questions of the speaker. This session will be recorded, and the recording will be made available to those who register.


Greg Curcio
is the Director for Customer and Performance at Knox City Council. Greg has had a diverse 20-year career in transformation, digital, technology, product management, customer experience and operations. Passionate about the customer experience and how technology can play a pivotal role in building a trusted brand.  Key achievements have included launching and delivering new CX teams and cultures, delivering and scaling digital experiences, developing talent for sustainable success, and surviving cyber-attacks!

This webinar is free and only available to AISA Members, please click on the registration link below:

Not an AISA member? To become an AISA member you can join here

For any queries regarding this event, please contact AISA Events Coordinator, Clare Dillon via email [email protected] or visit our website

Date: Wednesday 28 September 2022

Time Zones:

  • 12:00pm - 1:00pm AEST (Brisbane, Canberra, Melbourne, Sydney & Hobart)
  • 11:30am - 12:30pm ACST (Adelaide)
  • 10:00am - 11:00am AWST (Perth) 

Participate in the webinar:

  • Please note that you will need to register in Zoom and provide a valid email, so that you can receive the unique registration link to log into the webinar
  • Use this link and ensure you logon to the webinar at least 5 minutes prior to the start time
  • You will require a strong and stable internet connection
  • It is recommended you use a headset or headphones so you can hear the presentation
  • A recording of the live session will be available for registrants after the event


AISA presentations are intended for educational purposes only. Statements of fact and opinions expressed are those of the participants individually and, unless expressly stated to the contrary, are not the opinion or position of AISA, its sponsors, or its partners. AISA does not endorse or approve, and assumes no responsibility for, the content, accuracy or completeness of the information presented. Attendees should note that sessions may be recorded and published in various media, including print, audio and video formats without further notice.

AISA has evaluated the use of Zoom based on the Traffic Light Protocol which was facilitated for greater information sharing.  AISA webinars are considered TPL White as the information contains minimal or no foreseeable risk of misuse.  In addition AISA has evaluated the use of Zoom for this purpose as aligned to ACSC Web Conferencing Security, April 2020, see link at and has implemented controls to minimise risks. You are required to register for the webinar via the Zoom platform. Please refer to the Zoom privacy policy here -

28/09/2022 12:00 PM - 1:00 PM
AUS Eastern Standard Time
Online webinar